Who we are
This website is operated by SHANDONG SIGMA NEW MATERIAL CO., LTD ("SIGMA", "we", "us"), a manufacturer and exporter of HDPE ground protection mats based in Jining, Shandong, China. You can reach us at [email protected].
What we collect
We collect only the information you choose to give us. When you submit an enquiry or quote request, that means your name, email address, and the details of your message (such as products, quantities, and destination). We also collect limited, non-identifying technical data (such as anonymised analytics) to understand how the site is used.
How we use it
We use your enquiry details solely to respond to you, prepare quotes, and fulfil your request. We use aggregate analytics to improve the website. We do not sell your personal data.
Third parties
Enquiry submissions are delivered to our inbox through a form-handling service. We may use a privacy-respecting web analytics provider, and you may contact us via WhatsApp. Each of these processes only the data needed for its function, under its own privacy terms.
Data retention
We keep enquiry correspondence only as long as needed to serve you and to meet legitimate business and legal requirements, then delete it.
Your rights
Subject to applicable law (including the GDPR for EU/EEA visitors), you may request access to, correction of, or deletion of your personal data, and you may object to or restrict certain processing. To exercise any right, email us at [email protected].
International transfers
As a global exporter, we may process enquiry data in China and wherever our service providers operate. We take reasonable steps to protect it in transit and at rest.
Changes
We may update this policy from time to time; the date below reflects the latest revision. Material changes will be posted on this page.